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Gotham Web Works

AI Chatbots & Assistants · New York City

Answer every customer, even at 2am.

A chatbot trained on your business answers questions, captures leads and books appointments around the clock, then hands off to a person when it should.

What you get

AI Chatbots & Assistants, done properly.

Trained on your business

Your services, prices, hours, policies and tone of voice. It answers from your information, not from guesses.

Where your customers are

Website chat, SMS, WhatsApp, Instagram and Facebook Messenger from one setup.

Lead capture and booking

The bot collects contact details, qualifies the request and books straight into your calendar.

Human handoff

When a conversation needs a person, it is passed to you with the full history, so nobody repeats themselves.

Multilingual

English, Spanish, Chinese, Russian and more. This is New York; your customers speak a lot of languages.

Tuned over time

We review real conversations with you and keep improving the answers after launch.

Who it is for

A good fit if you are…

  • Businesses missing calls after hours
  • Front desks answering the same questions
  • Restaurants taking reservations and orders
  • Clinics and salons booking appointments
  • Online stores with support backlogs
  • Teams wanting an internal knowledge assistant

FAQ

AI Chatbots: common questions

Will the bot make things up?

We limit it to answering from your approved information and to say when it does not know, then hand off to a person. We test it with real questions before launch.

Can it book appointments and take payments?

Yes. It can connect to common calendar, booking and payment tools so customers finish the job in the chat.

Does it replace my staff?

It takes the repetitive questions so your staff can spend time on the customers who need a person.

More from the studio

Free consultation

Leave us your phone number and we will contact you within 24 hours.

Tell us in a line or two what you need. We call you back, talk it through for free and send a clear plan with a fixed quote.

  • We contact you within 24 hours
  • Free 30-minute call, no obligation
  • Fixed written quote before any work starts
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